Legal

Acceptable Use Policy

Last updated: 29 October 2026

This Acceptable Use Policy applies to the Samyoj website and Service, and supplements our Terms & Conditions. You must ensure that your team members and anyone acting through your workspace follow it.

Use connected channels responsibly

• Use WhatsApp, Instagram, Facebook/Messenger and Gmail only through accounts you own or are authorised to manage.
• Give recipients the notices and choices required by applicable law and the relevant channel. Keep evidence of permissions where required, honour opt-outs and respect platform messaging windows, approved templates and rate limits.
• Send email only to recipients you are permitted to contact. Identify your business accurately, use truthful subject lines and provide any legally required sender details or unsubscribe mechanism.
• Use Instagram scheduling and comment automation only for eligible content and within Meta's current permissions and platform rules. Do not spam comments, automate deceptive engagement or attempt to bypass review or rate limits.
• Use Meta Ads insights only for authorised accounts. Samyoj insights are not permission to access another business's ad data or to change campaigns through Samyoj.

Prohibited use

Do not use the Service to send spam or deceptive communications; impersonate another person or business; phish, distribute malware or facilitate fraud; harass, threaten or exploit people; publish unlawful or infringing content; unlawfully collect or expose personal data; upload data you have no authority to use; or evade a connected platform's security, access controls, review, rate limits or enforcement.

Do not use Samyoj to promote illegal goods or services, or content prohibited by applicable law or the policies of the connected channel. Regulated or age-restricted activity is permitted only where lawful and only if you meet all licensing, eligibility, disclosure and targeting requirements.

Security and automation

Keep access credentials and connected-account permissions under control. Do not probe, disrupt or overload the Service, access another user's workspace, or use bots or scripts outside documented features. Report suspected account compromise or a security issue to our support team promptly.

Enforcement and questions

We may investigate credible reports and restrict or suspend access when reasonably necessary to protect users, comply with law, or respond to a platform requirement. Where practical, we will explain the issue and how to contact us. To report misuse or ask whether a use case is allowed, contact hello@samyoj.com or use our Contact page.