E-commerce & D2C
Customer questions → product info → abandoned cart → sales.
Capture inquiries from Instagram & WhatsApp, automate product recommendations, recover abandoned carts automatically, and support shoppers 24/7.
Customer questions → product info → abandoned cart → sales.
Capture inquiries from Instagram & WhatsApp, automate product recommendations, recover abandoned carts automatically, and support shoppers 24/7.
Unified multi-channel communication across all branches.
Bring WhatsApp chats, Instagram DMs, and social inquiries into one shared inbox, route to local store reps, and keep customer service consistent.
Capture inquiries → qualify students → assign counselor → automate follow-ups.
Answer course questions instantly 24/7 with AI, capture student details, qualify study intent, and trigger automated follow-up sequences that boost enrollment.
Capture inquiries → qualify buyer → recommend properties → follow-up.
Capture property leads from Instagram ads and WhatsApp, qualify budget and timeline in 10 seconds, assign sales agents instantly, and automate follow-ups.
Handle inquiries → answer FAQs → capture patient details → reminders.
Automate patient inquiries across channels, answer routine clinic FAQs, capture appointment requests, and send automated confirmation reminders.
Help guests get the right answer throughout the journey.
Use AI, forms, templates, and tickets for bookings, special requests, and post-stay engagement—without losing guest context.
Connect product interest, demos, and support.
Qualify demos with guided flows, answer product questions with knowledge-powered AI, and sync activity through API and webhooks.
Give every client conversation a clear owner.
Standardize intake, collaboration, permissions, and follow-up so agencies and consultancies never restart from scratch.
Organize high-trust customer enquiries.
Keep templates, consent, permissions, and audit visibility close to daily follow-up—without claiming to replace core banking systems.
Move vehicle enquiries and service requests to action.
Capture model interest, test-drive requests, and service needs, then route sales or workshop work with the right context.
Keep candidate and employer conversations moving.
Collect role interest and availability, assign recruiters, and track the next step with tags, pipeline stages, and templates.
Turn urgent messages into assigned work.
Capture location and timing, route the request to the available teammate, and track resolution with tickets and callbacks.
From car dealerships to travel agencies, Samyoj adapts to your specific customer journey in under 10 minutes.
Book a DemoCapture leads, automate conversations and close deals — one unified workspace for WhatsApp, Instagram and Facebook.
Meet your buyers wherever they message you. Manage DMs, story mentions, ad replies, and chats from all 3 platforms in a single team inbox.
Handle FAQs, qualify lead intent, and book appointments automatically with custom visual flows and intelligent AI agents.
Automatically map contacts, apply smart tags, segment buyer profiles, and track lead
Launch official WhatsApp broadcast campaigns and sync Instagram/Facebook ad clickers directly into automated re-engagement funnels.
Assign chats, tag teammates, leave internal private notes, and manage agent permissions so no customer is left waiting.
Real-time analytics and reports help you measure performance and make better decisions.
Samyoj is useful for any team that manages customer conversations on WhatsApp. Strong fits include e-commerce, retail, education, real estate, healthcare and wellness, travel, SaaS, professional services, financial-service enquiries, automotive, recruitment, and local services.
No. Marketing teams can run approved-template campaigns, but sales and support teams can also use the shared inbox, lead pipeline, tickets, AI bot, automations, and reporting to manage daily customer work.
Yes. Build flows with triggers, questions, buttons, lists, forms, tags, conditions, delays, assignments, AI steps, webhooks, language paths, and human handoffs. This lets each business create journeys around its own intake and service process.
Yes. Teams can use departments, roles, permissions, availability, assignments, internal notes, and audit history to coordinate access and responsibility.
Samyoj can support customer communication, lead intake, scheduling requests, and operational follow-up in regulated industries. Organizations remain responsible for their legal, privacy, consent, data-retention, and sector-specific obligations. Samyoj should not be presented as a replacement for clinical, financial, legal, identity, or regulated core systems.
Availability depends on the organization’s enabled features and plan. Calling, commerce, public API/integrations, and Content Studio are feature-gated capabilities.
Yes. Teams can start with a shared inbox or a single automation, then add contacts, campaigns, AI, tickets, flows, reporting, and integrations as their operation grows.