E-commerce & D2C
Turn product questions into confident purchases.
Guide shoppers with interactive flows, answer faster from a shared inbox, and keep catalog orders connected to the conversation.
Samyoj helps teams turn WhatsApp conversations into organized customer journeys. Capture enquiries, answer faster, route conversations, follow up with approved campaigns, and keep everything in one workspace—configured around the work your industry does every day.
From a first enquiry to a qualified lead, follow-up, and resolution — Samyoj keeps the customer and the next action connected.
Turn product questions into confident purchases.
Guide shoppers with interactive flows, answer faster from a shared inbox, and keep catalog orders connected to the conversation.
One WhatsApp experience across every location.
Route store enquiries to the right team, share local context, and keep service consistent across every connected number.
Guide every admission enquiry to the right counsellor.
Capture course interest with forms, answer FAQs with AI, qualify intent, and hand off with tags and history ready.
Respond to property interest while intent is high.
Qualify budget and location, tag serious buyers, assign agents fast, and move every enquiry through your pipeline.
Make non-clinical patient communication easier to manage.
Organize enquiries, appointment requests, and support conversations with business hours, tickets, and consent controls.
Help guests get the right answer throughout the journey.
Use AI, forms, templates, and tickets for bookings, special requests, and post-stay engagement—without losing guest context.
Connect product interest, demos, and support.
Qualify demos with guided flows, answer product questions with knowledge-powered AI, and sync activity through API and webhooks.
Give every client conversation a clear owner.
Standardize intake, collaboration, permissions, and follow-up so agencies and consultancies never restart from scratch.
Organize high-trust customer enquiries.
Keep templates, consent, permissions, and audit visibility close to daily follow-up—without claiming to replace core banking systems.
Move vehicle enquiries and service requests to action.
Capture model interest, test-drive requests, and service needs, then route sales or workshop work with the right context.
Keep candidate and employer conversations moving.
Collect role interest and availability, assign recruiters, and track the next step with tags, pipeline stages, and templates.
Turn urgent messages into assigned work.
Capture location and timing, route the request to the available teammate, and track resolution with tickets and callbacks.
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Powered by Official WhatsApp Business API
Everything you need to capture leads, automate conversations, collaborate as a team, and grow — in one WhatsApp-first workspace.
Operate where your customers already are. Engage, support, and convert on WhatsApp.
Visual flows, AI bots, and smart automations handle routine conversations for you.
Shared inbox, assignments, roles, and notes keep your team aligned and productive.
Contacts, tags, custom fields, and pipelines help you track every customer journey.
Send approved WhatsApp campaigns to the right audience with better results.
Real-time analytics and reports help you measure performance and make better decisions.
Samyoj is useful for any team that manages customer conversations on WhatsApp. Strong fits include e-commerce, retail, education, real estate, healthcare and wellness, travel, SaaS, professional services, financial-service enquiries, automotive, recruitment, and local services.
No. Marketing teams can run approved-template campaigns, but sales and support teams can also use the shared inbox, lead pipeline, tickets, AI bot, automations, and reporting to manage daily customer work.
Yes. Build flows with triggers, questions, buttons, lists, forms, tags, conditions, delays, assignments, AI steps, webhooks, language paths, and human handoffs. This lets each business create journeys around its own intake and service process.
Yes. Teams can use departments, roles, permissions, availability, assignments, internal notes, and audit history to coordinate access and responsibility.
Samyoj can support customer communication, lead intake, scheduling requests, and operational follow-up in regulated industries. Organizations remain responsible for their legal, privacy, consent, data-retention, and sector-specific obligations. Samyoj should not be presented as a replacement for clinical, financial, legal, identity, or regulated core systems.
Availability depends on the organization’s enabled features and plan. Calling, commerce, public API/integrations, and Content Studio are feature-gated capabilities.
Yes. Teams can start with a shared inbox or a single automation, then add contacts, campaigns, AI, tickets, flows, reporting, and integrations as their operation grows.
